Clients who don’t attend
18 March, 2010
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Just back from the youth agency where I volunteer as a counsellor. Thought I had two appointments. One at 7, the other at 8. Neither came.
The 7 I expected. I’d texted during the day to say I was well again. The last two weeks I’d been signed off sick so was unable to be there. I’d let the client know and had texts back acknowledging that, saying not to worry. Last week the text said “hopefully see you next week”. Was angry and frustrated with no one turning up and not letting me know. Someone else could have taken their place. Then, a little guilt comes – maybe there was a valid reason, maybe they are ill? But then why not phone and leave a message? The thought from some perspectives is that this is pay back. You weren’t there for me, so I’m not going to be there for you. If I have unconditional positive regard for this client, do I just accept this non-attendance? Well, yes and no. Shouldn’t let this distract from the relationship. With there being no show I called but no answer, so left a message asking if they were ok and to please let me know whether they’d be coming next week. If there is no reply by next week will phone again to say if you don’t come again without giving a reason then the time will be given to another client. There is always a waiting list.
The 8 had left a message saying they’d be there next week. Ok, not so bad.
It raises the question of youth counselling and general attendance at sessions. I’ve not had much experience of adults, except with Cruse. Out of the few Cruse clients I saw all were present.
This leaves me with the question of is it worth staying with the youth agency or do I go back to Cruse? Had taken a break from seeing Cruse clients following the death of my father last September and my father-in-law this February.
Another question is who am I doing this all for? Well, the volunteering is to get enough counselling hours to gain the diploma at this year end. Need 100 hours. The counselling is to bless the lives of others. Kind of two way street? Not quite losing myself to find myself, but sort of. The idea is to serve now to gain the diploma, being able to serve more then.
Some prayer and meditation to direct my way.